By clicking"Accept all cookies", you agree to the storage of cookies on your device to improve website navigation, analyze website usage and support our marketing activities. For more information, please see our Privacy Policy.
Yes, there is always an additional disaster recovery site available at a second infrastructure provider, which could be put into operation in the event of a complete failure of the main site.
Server redundancy
Yes, the system is operated on a cluster with several nodes. In the event of a failure, there is an automatic failover.
Yes, the system is operated on a cluster with several nodes. In the event of a failure, there is an automatic failover.
Backup site redundancy
Yes, backups are additionally stored georedundant and encrypted at a second location. Restarting at a new location after the loss of the main location is possible with a time delay.
Yes, backups are additionally stored georedundant and encrypted at a second location. Restarting at a new location after the loss of the main location is possible with a time delay.
Frequently asked questions
What counts as a user?
In Jira Core, Jira Software and Confluence, the licensing model is based on the number of users. A user with permission to log in to Jira or Confluence counts against the number of user licenses. In addition, any number of anonymous users are possible, for example for public content.
Can I integrate my Active Directory or LDAP?
Yes, directories with an LDAP interface such as Microsoft Active Directory can be easily integrated and used. The prerequisite for this is that the Jira/Confluence instance can reach the directory in question via network. Since these directories are typically not accessible from the Internet, the selection of our VPN option is usually a prerequisite. If you are already using ADFS (Active Directory Federation Services), Azure AD or Google G-Suite logins, then these can be used directly for authentication and authorization with a paid add-on for Jira/Confluence. No VPN is required. We are happy to help you find the best solution for your company.
Yes, if the applications are running on-premise, you can integrate them using the VPN option. This can be done both from your applications to, for example, Jira and from Jira to your applications. Examples are an integration of time booking with SAP or the integration of Jira Service Desk with CRM.
